You’ve just been enrolled in your company’s Slack workspace and have been invited to a number of channels so you can keep up with the goings-on at your job. In most cases, this should resolve your connectivity issue. If your connection is the problem, then you’ll need to reset your internet connection and then restart Slack. You can confirm such an outage by visiting a website like Downdetector, which will allow you to look up the current outage status of services like Slack. If your connection passes the two tests above, then it’s likely that Slack is experiencing its own platform-wide outage, and you’ll have to wait until Slack resolves it. Slack also recommends checking your connection to its service by using its own connection test, which can be accessed at /help/test. Check your connection by attempting to load another website in your browser. If you’re having trouble connecting to Slack, the first thing you need to do is check your own connection.

It’s also possible that your connection issues could be on your end. And while there have been instances of the entire platform being down, connectivity issues don’t just stem from worldwide outages.

One of the most common issues with Slack is connectivity.

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