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Supported: Multi-platform remote control Ability to remotely connect to multiple operating systems (Windows®, Mac OS® and Linux®).ZDNET's recommendations are based on many hours of testing, research, and comparison shopping.

Receive alerts indicating attention needed.

Supported: Monitoring and Alerts Monitor CPU usage, memory utilization to proactively address issues.

Supported: Annotations Ability to markup and highlight end user’s screen to provide visual clues or to highlight areas.

Supported: Session record Ability to record session for training purposes.

Supported: Centralized management dashboard Dashboard to facilitate management of users, permissions, licenses etc.

Supported: Remote Active Directory® management Remotely unlock user accounts, reset passwords, manage Organizational Units, edit Group Policy, etc.

without having to initiate remote control.

Supported: Remote management of servers & workstations Server reboot, start/stop services & processes, clear logs, manage disks, shares, etc.

Supported: Initiate remote control from mobile Mobile application for remote controlling computers from mobile device (iOS, Android).

Supported: Over-the-Internet remote session Establish secure remote connection with computers outside the network firewall.

Supported: Access to sleeping/powered-off computers Remote access and troubleshooting of out-of-band computers.

Supported: Instant message Ability for administrator to communicate via instant message with remote user.

Supported: File transfer Securely exchange files with remote computer without having to use email or FTP.

Supported: Screen sharing Quality and performance of screen sharing capability.

Remote Administration Features Remote administration software is used to control a computer from a remote location.

Integration Platform as a Service (iPaaS).

Customer Identity and Access Management (CIAM).

Anydesk fast remote desktop application